FICS has set up its Merchant Category Code (MCC) as a member organisation. If this is the first time your credit card is making a payment to an MCC member organisation you may experience a decline of payment from your credit card bank, as it is an unknown MCC category. If you receive a decline, please ensure you have entered the amount as a whole number and your card details are correct.
If you continue to have problems, call the number on the back of your card and ask your bank for the reason the payment was declined. If you pass this information onto FICS we will continue to work with our bank to make adjustment to our MCC to reduce these types of errors. We thank you for your assistance as we introduce ways to maintain the security of your payments.
Please enter your payment details below: